Contact Us
Our dedicated support team is available to assist you with any enquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all players in New Zealand, ensuring compliance with local gaming regulations and maintaining the highest standards of customer service.
Communication Channels
We offer multiple convenient ways to reach our support team. For immediate assistance, utilize our live chat feature available directly on the platform. Alternatively, send detailed enquiries to [email protected] for comprehensive written responses. For urgent matters requiring immediate attention, contact our New Zealand support line at +64 9 555 0123, operational during standard business hours.
- Live chat support provides instant responses for general enquiries and account assistance
- Email support offers detailed solutions for complex technical or account-related issues
- Phone support delivers immediate assistance for urgent matters requiring prompt resolution
- Response times vary by channel, with chat being immediate and email within 24 hours
- All communications are handled in accordance with New Zealand privacy and gaming legislation